Privacy Policy
プライバシーポリシー
1. Handling of Personal Information
Tokyo Capital Clinic (hereinafter referred to as “the Clinic”) complies with the Act on the Protection of Personal Information and other applicable laws and regulations regarding the handling of patients’ personal information. Based on the following policy, we are committed to ensuring the proper and secure management of personal information.
Personal information related to medical care may include sensitive health data and will be handled with the highest level of care.
2. Personal Information We Collect
The personal information we collect includes, but is not limited to:
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Name
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Phone number
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Email address
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Address
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Date of birth
In addition, this may include information provided in medical questionnaires, medical records related to diagnosis and treatment, and reservation history, as necessary for providing medical services at the Clinic.
3. Methods of Collection and Purpose of Use
We collect personal information through various means, including telephone, email, LINE, messaging services, fax, postal mail, and written forms completed during visits.
The collected personal information is used solely within the scope necessary for:
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Providing medical services
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Managing appointments and reservations
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Communicating with patients
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Providing information about services offered by the Clinic
4. Outsourcing to Third Parties
The Clinic may outsource certain operations to affiliated companies or external contractors within the scope necessary to provide medical services. These may include:
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Medical-related product providers
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Diagnostic testing laboratories
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Information system service providers
In such cases, the Clinic ensures that appropriate confidentiality agreements are in place and exercises proper supervision to ensure the secure handling of personal information.
5. Disclosure, Correction, and Suspension of Use
If a patient requests disclosure, correction, or suspension of use of their personal information, the Clinic will promptly respond after confirming the identity of the individual making the request.
6. Use of Cookies
Some pages on our website use cookies. Cookies are industry-standard technologies used to identify users’ devices in order to improve the efficiency and usability of websites.
Cookies do not collect personally identifiable information and are used solely to enhance user experience.
Users may refuse the use of cookies or receive alerts when cookies are used by adjusting their browser settings. However, please note that some services may not function properly if cookies are disabled.
7. Contact for Personal Information Inquiries
For inquiries regarding the handling of personal information, please contact us below:
Phone: +81-3-6271-5541
Fax: +81-3-6271-5543
Closed: Sunday
Tokyo Capital Clinic